Five Guys Gift Card Balance Check (FAQ)

Gift cards are a popular choice for those who want to treat themselves or their loved ones to a delicious meal at Five Guys Burgers and Fries. However, before you head to your nearest Five Guys store, it’s important to check your gift card balance to ensure you have enough funds to cover your order. In this comprehensive guide, we will walk you through the various methods you can use to check your Five Guys gift card balance, including online, in-store, and through customer service. Let’s dive in!

Check 5 Guys Gift Card Balance Online

If you prefer the convenience of checking your gift card balance from the comfort of your own home, you can easily do so online. Follow these simple steps to check Five Guys gift card balance online:

Step 1: Visit the Five Guys Card Balance Checker

To begin, open your preferred web browser and visit the official Five Guys website. Look for the “Gift Card” section or search for “Five Guys Card Balance Checker” in the search bar.

Step 2: Enter Your Gift Card Details

Once you’ve accessed the Five Guys Gift Card Balance Checker, you will be prompted to enter your gift card information. This typically includes the gift card number and, in some cases, a PIN.

Step 3: Check Your Gift Card Balance

After entering your gift card details, click on the “Check Balance” button. The website will then display your remaining gift card balance, allowing you to plan your next visit to Five Guys accordingly.

Check Your Five Guys eGift Card Balance at Stores

If you prefer to check your gift card balance in person, you can visit any Five Guys store to inquire about your remaining balance. Here’s how you can do it:

Step 1: Use the Store Locator

To find the nearest Five Guys store, use the Store Locator feature on the official Five Guys website. Enter your zip code or state name in the search bar and click on the “Search” button.

Step 2: Find Your Nearest Five Guys Store

The Store Locator will display a list of Five Guys locations near you. Choose the store that is most convenient for you to visit.

Step 3: Inquire About Your Gift Card Balance

Once you arrive at the selected Five Guys store, approach the cashier or any available staff member and ask them to check your gift card balance. Provide them with your gift card and they will assist you in determining your remaining balance.

Checking Your Five Guys eGift Card Balance through Customer Service

If you prefer to speak with a representative to check your gift card balance, you can reach out to Five Guys customer service. Follow these steps to get in touch with their customer support team:

Step 1: Dial the Customer Support Number

To contact Five Guys customer service, dial their toll-free number: 1-866-345-4897. Make sure to have your gift card details ready before making the call.

Step 2: Follow the Instructions

Listen carefully to the automated menu and select the appropriate extension for gift card balance inquiries. This will connect you to a customer service representative who can assist you further.

Step 3: Provide Your Gift Card Details

Once connected to a customer service representative, provide them with your gift card number and any additional details they may require. They will then be able to check your gift card balance and provide you with the information you need.

Where Can You Use Your Five Guys Gift Card?

Five Guys gift cards can be used at any participating Five Guys Burgers and Fries locations. Whether you’re craving a mouthwatering burger, a delicious hot dog, or their famous hand-cut French fries, your gift card can be used to cover the cost of your order. some gift cards can also be used for online orders on the Five Guys website.

Replacing a Stolen or Lost Gift Card

If you have misplaced your Five Guys gift card or it has been stolen, don’t worry. Five Guys offers a solution for such situations. Follow these steps to replace your stolen or lost gift card:

Step 1: Visit the Nearest Five Guys Store

Head to the nearest Five Guys store with your original receipt. This is an essential step as a replacement can only be issued with the original receipt.

Step 2: Bring Your Original Receipt

Present your original receipt to the staff at the store. They will verify your purchase and assist you with the replacement process.

Step 3: Request a Replacement

Inform the staff that your gift card has been stolen or lost, and request a replacement. They will guide you through the necessary steps to obtain a new gift card.

What to Do If You Have a Gift Card without a PIN

If you have a Five Guys gift card without a PIN, you may not be able to use it for online purchases. However, you can still use it at any Five Guys store. If you want to check the balance of a gift card without a PIN, visit a Five Guys store and request a new card with a PIN. The staff will be happy to assist you with this process.

Frequently Asked Questions about Five Guys Gift Card Balance

Q1. Can I Use My Gift Card Online?

You can typically utilize your Five Guys gift card for online purchases through their official website. However, it’s essential to be aware that certain gift cards might have limitations, so it’s wise to review the terms and conditions linked to your particular gift card. This ensures a smooth transaction process and helps you make the most of your gift card balance. Simply double-checking the terms beforehand can save you any potential hassle and ensure a seamless online ordering experience with Five Guys.

Q2. Can I Check My Gift Card Balance without a PIN?

Regrettably, without a PIN, checking your gift card balance online might not be feasible. Nevertheless, you still have options available. You can visit a Five Guys location to inquire about your balance in person or reach out to customer service for assistance. While the online balance check may not be an option without a PIN, these alternative methods ensure that you can still stay informed about your remaining funds and plan your Five Guys visits accordingly. Whether you prefer the convenience of in-store inquiries or the assistance of customer service, there’s always a way to keep track of your gift card balance and enjoy the delicious offerings at Five Guys.

Q3. How Long Is My Gift Card Valid?

Five Guys gift cards do not have an expiration date, so you can use them at your convenience. However, it’s always a good idea to check the terms and conditions of your specific gift card to ensure it is still valid.

Q4. Can I Reload My Gift Card?

Currently, Five Guys does not offer the option to reload gift cards. Once you have used the funds on your gift card, you can either keep it as a memento or discard it.

Tips and Tricks for Managing Your Five Guys Gift Card Balance

To make the most of your Five Guys gift card and ensure you always have enough funds for a delicious meal, consider these tips and tricks for managing your gift card balance:

Set a Budget for Your Gift Card

Before using your gift card, determine how much you want to spend and set a budget. This will help you keep track of your remaining balance and plan your visits accordingly.

Keep Track of Your Purchases

After each visit to Five Guys, make a note of your purchases and subtract the amount from your gift card balance. This will help you stay aware of your remaining funds and avoid any surprises when it’s time to pay.

Consider Registering Your Gift Card

Some gift cards offer the option to register them online. By registering your Five Guys gift card, you may be eligible for additional benefits such as balance protection in case of loss or theft.

Use Your Gift Card promptly

While Five Guys gift cards do not have an expiration date, it’s always best to use them promptly to ensure you don’t forget about them or misplace them. Treat yourself to a delicious meal and enjoy the convenience of your gift card.


Checking the balance on your Five Guys gift card couldn’t be easier, and you have multiple convenient options available to you. Whether you prefer the ease of online checking, the simplicity of in-store inquiry, or the assistance of customer service, you can quickly ascertain your remaining funds.

By following the straightforward steps provided in this guide, you’ll effortlessly stay informed about your gift card balance, ensuring that you can plan your visits to Five Guys with confidence. With the tantalizing array of burgers, hot dogs, and fries that Five Guys are renowned for, you’ll be able to indulge in their delicious offerings without any worries. So whether you’re craving a classic cheeseburger or a hearty serving of their famous Cajun fries, rest assured knowing that you can always check your gift card balance effortlessly, ensuring that every Five Guys experience is as enjoyable as the last.


Leave a Comment